Apply or order a replacement NoWcard
The following office authorises NoWcard applications. Customer First Centre staff will complete your application and take your photograph. There is no need to fill out an application form or provide a recent passport photograph. You will however still need to produce proof of address (please click the link for details of acceptable proof of address) and eligibility (proof of age for an Older Person's pass or proof of disability for a Disabled pass).
Customer First Centre
Telephone: 01253 477477
Our telephone lines are open Monday to Friday 09:00 to 17:00.
Face to face appointments are by appointment only. Please telephone 01253 477477 to make an appointment.
Customer First drop-in sessions
Customer First offer drop-in sessions at a number of libraries across the town. The sessions run between 10.00am and 12 noon.
- 1st Tuesday of month – Anchorsholme Library
- 2nd Tuesday of month – Palatine Library
- 3rd Tuesday of month - library@thegrange
- Last Thursday of month – Moor Park Library
You can also download printable application forms
Older person's form (PDF 37 KB)
Disabled person's form (PDF 121 KB)
You will need to provide:
If required, plus a colour passport style and quality photograph (35mm x 45mm). The photograph must be recent and have a plain pale background, you must not be wearing sunglasses or a hat.